Frequently asked questions.
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No. Membership is optional. You can order transaction coordination services a la carte anytime without committing to a monthly plan.
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Extra files can still be handled and will be billed as overflow at your membership’s discounted rate.
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Yes. Every membership includes an onboarding experience—customized to the level you select.
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Yes. Gold members receive after-hours support Monday–Friday (5–8 p.m.), and Diamond members receive after-hours support seven days a week.
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Yes. You can upgrade or downgrade your membership whenever your business needs change. Adjustments take effect in the next billing cycle.
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We follow a clear, structured communication process through your preferred channels—email, text message updates, CRM notes, or shared checklists—so you’re never left guessing.
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Absolutely. We support solo agents, small teams, and large brokerages with scalable coordination solutions. Contact us today for custom-pricing business solutions.
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Yes. We follow strict confidentiality and data-handling standards to protect your clients’ personal and transaction information.
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We can begin processing a new file the same day it’s submitted, ensuring no delays in your contract timeline.
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Yes. We handle communication and follow-ups with all parties involved to keep the transaction moving smoothly from contract to close.